Telecommunications

Reduce fraud losses and operational costs while growing your subscriber base

SentiLink offers fraud detection and investigative solutions to help telecom companies reduce fraud, onboard more customers, and streamline operations

Reduce collections and fraud losses

Telecom providers are increasingly targeted by consumers using stolen or fake identities to open accounts. SentiLink helps detect high-risk applications early to avoid future charge-offs and collections.

Improve onboarding customer experience

SentiLink reduces false positives and unnecessary verifications to improve conversions, allowing more good customers to get through with less friction.

Streamline fraud operations

Manual fraud reviews are costly, take time, and drain resources. SentiLink provides clear, explainable insights and an investigative dashboard that speeds up resolution.

### Trusted by leading financial
institutions and fintechs

13/15
Top Banks
3/5
Top Telcos
50+
Fintech Unicorns

Detect Fraud

Stop fraudulent applicants

SentiLink helps telco companies detect and stop identity theft and synthetic fraud, the two most common fraud tactics encountered in the industry.

Identity Theft Score

SentiLink’s Identity Theft Score uses insights across many data sources and our network of customers to help detect stolen identities in real-time, enabling teams to take action before service is approved.

Synthetic Fraud Score

SentiLink’s Synthetic Fraud Score built to detect risky synthetic identities, including consumers using so-called "Credit Privacy Numbers". Stop synthetic applicants before they gain access, reducing risk exposure and long-term revenue loss.

Why choose SentiLink?

Deep understanding of fraud

Our team of fraud experts constantly review applications to understand the evolving tactics used in telecom fraud. Armed with that data, we update our models to combat the latest fraud MOs.

Access to our network of data

SentiLink leverages a wide network of identity data, enriched by our partnerships with over 400 institutions across banking, auto, telco, property management, and more to provide unmatched accuracy and coverage.

Tools to accelerate investigations

Our rich dashboard and API responses empower fraud teams to work more efficiently, by having context and detailed reasoning behind every score we deliver.

High-touch and high-value partnership

We call our customers "partners" because we prioritize responsive support, offer expert guidance, and collaborate closely to ensure shared success.

Operations

Tools and automation to streamline operations.

SentiLink’s scores, reason codes, and investigative dashboard can help you optimize the time your operations team spends on manual review and fraud investigation.

Facets

Build in-house models and tailor business policies in rules engines using flexible attributes infused with fraud, risk and identity intelligence.

Testimonials

"SentiLink’s flexible technology and synthetic identity solution fit the needs of our deployment well, making working with the product and team positive and easy. From the founders to everyone we have worked with, they’re always willing to partner with my team to identify fraud trends and threats. With SentiLink, we are one team with a mutual goal to stop identity fraud."

Jen Martin

Head of Fraud and Claims, Citizens

"SentiLink’s personalized support, responsiveness, and willingness to collaborate with us on any fraud problem prove that they value partnership over a typical client relationship. When we set out to create a more frictionless onboarding experience for our customers, SentiLink’s ID Complete helped complete PII for 92% of incoming applications and their Insights helped clear our underserved customers with a match rate of more than 80% – this increased our overall application funnel by 5% with a streamlined onboarding process."

Othman Abu Samra

Senior Manager, Fraud Strategy, Cherry

"You can’t go wrong with SentiLink – their data on identity is amazing and we consider it one of the sources of truth for resolving fraud cases. Having access to the Fraud Intelligence Team via the escalate feature of the Dashboard is fantastic. I have the benefit of expanding the power of my team with the expertise of colleagues in the industry and bring extra attention to those hard-to-solve fraud investigations."

Elizabeth Young

Portfolio Risk Analyst, Cardless

"The SentiLink team clearly designed its solutions with the fraud analyst in mind because they are easy to understand, evaluate, and use. In our ongoing battle against fraud, we have confidence that the tools provided by SentiLink are helping us lend to legitimate customers in underserved markets."

David Kubota

Vice President, Data Science, Concora Credit

"SentiLink has allowed us to increase protection for our members and streamline our onboarding process while also providing economic efficiencies. Their team has been incredibly responsive and supportive — a true partner to us at Current."

Stuart Sopp

CEO, Current

Learn how we can help.

Schedule a demo with a fraud expert and evaluate our solutions.